FAQ's

 

 

Welcome to Shé Hauté

Where style meets substance, and every thread tells a story.

We are a women’s clothing brand committed to making you feel confident, bold, and effortlessly chic. From loungewear to luxury fits — we craft outfits that fit your vibe, not just your size.

 

1. What kind of products do you offer?
At Shé Hauté, we design and curate fashion-forward clothing for women — think luxe co-ords, statement dresses, elevated basics, seasonal drops, and trendsetting loungewear.

2. How do I place an order?
Select your fave outfit, choose your size, and checkout. That’s it — we’ll handle the runway-to-door delivery.

3. What payment methods do you accept?
We accept Visa, Mastercard, PayPal, and even secure local bank transfers for international baddies.

4. Do you ship internationally?
Yes, fashion has no borders. We ship worldwide. 
Shipping rates and delivery time depend on your location — check our here for details.

5. What’s your return policy?
Didn’t vibe with the fit? No stress. We offer easy returns within 30 days of delivery on unworn items with tags intact. Learn more in our here.

6. How do I track my order?
As soon as your order ships, you’ll get an email or WhatsApp with tracking info. So you can stalk your package like your ex’s new girl. 

7. Do you offer sales or promo codes?
Yes, queen. We drop limited-time sales, first-order discounts, and secret promos for our email & IG fam. Don’t sleep on it — subscribe now.

8. Who do I contact for customer support?
Need help? Reach us via:
support@shehaute.store
DMs work too, but email gets priority.

9. Do you offer size customization?
Not right now, but our size guide is super detailed to help you slay with the perfect fit.

10. Can I change or cancel my order?
Changes/cancellations are only possible within a few hours of ordering. Hit us up ASAP if you made a mistake.